Bulk SMS Service Provider in Kolkata for Traders, Jute and Tea

A bulk SMS service provider in Kolkata for wholesale trade

Kolkata is eastern India's trading hub. Burrabazar and the markets around it supply textiles, hardware, dry fruits, cosmetics and consumer goods to retailers across West Bengal, the Northeast, Bihar, Jharkhand and Odisha. Most of this trade runs on credit, with regular buyers who pay in instalments.

SMS fits these relationships well. Traders send new stock alerts, dispatch details with transport and challan numbers, and polite reminders of outstanding dues. Because each reminder carries the bill number and amount, buyers can match it quickly and disputes go down. Two-way SMS lets a buyer reply with a short order or a payment date, and the reply lands in your panel or your accounting software through a webhook.

Jute, tea and engineering

The Hooghly belt has many jute mills, and Kolkata remains a centre of the tea trade, with auctions and brokers serving gardens across North Bengal and Assam. Engineering and fabrication units in Howrah supply railways, power and construction projects.

• Jute mills: shift timings, wage payment and holiday notices for workers, often in Hindi or Bengali.
• Tea traders and brokers: sale catalogue ready, lot results and payment due alerts to registered buyers.
• Howrah engineering units: order confirmations, inspection dates and dispatch details.
• Hospitals and diagnostic centres: appointment and report alerts for patients from across eastern India.
• Schools and colleges: exam dates, fee reminders and holiday notices for parents.

Bengali SMS that customers read

Most Kolkata customers prefer Bengali for personal messages, while trade and staff messages often go in Hindi or English. Bengali is sent as Unicode with 70 characters per part, or 67 when split. A short greeting like "শুভ শারদীয়া! সব পোশাকে 20% ছাড়।" fits in one part.

Tag each contact with a language in your Excel list and send each group its own template. Check longer Bengali text in our SMS character counter, since conjunct letters can count as more than one character.

Durga Puja, Poila Baishakh and Diwali

Durga Puja is the year's biggest shopping season in Kolkata, and many retailers start campaigns weeks before Mahalaya. Kali Puja and Diwali follow soon after. On Poila Baishakh, the Bengali New Year, many traders hold Haal Khata, opening a new ledger and inviting customers to settle dues. A short invitation and dues reminder by SMS fits this tradition well.

Register Puja and Haal Khata templates at least two weeks ahead, since DLT approval usually takes 2 to 7 working days. Offers are promotional and can go only between 10am and 9pm to non-DND or opted-in numbers. Dues reminders to your own buyers are service messages.

Support and pricing for Kolkata

We do not have a Kolkata office. Our team works from Sulur, Coimbatore and supports Kolkata customers by phone, WhatsApp, email and screen share in English or Hindi, Monday to Saturday from 9am to 7pm. Starter is ₹0.20 per SMS, Business ₹0.15, and Enterprise is custom. GST is extra and you pay only for delivered SMS. DLT help is free of service charge; operator fees are paid separately.